Please allow 3-5 business days for your order to be processed and ready to ship. All products ship first class and may arrive in multiple shipments. If your order includes a "pre-order" item(s), entire order will ship once pre-ordered units are officially in stock.
What Little Wonder is not responsible for lost or stolen packages. If you think your package is lost or stolen, please contact your local post office or the carrier responsible for delivery to file a claim. If you purchased Route shipping insurance, please refer to your Route email confirmation for further instructions on filing a claim.
In the case of international shipments, What Little Wonder is not responsible for international fees and customs duty charges.
Due to the hygenic nature of the products offered on What Little Wonder, we are only able to accept returns on product that is in new condition and in original packaging. Any opened packages are non-refundable and non-exchangeable.
If, within 14 days of purchase, you are unsatisfied with the product you received or the product is defective - please send an email to firstname.lastname@example.org. If possible, include the customer's full name and order number. Customer is responsible for all return shipping charges.
Upon receipt, return will be processed within 3-5 business days - full purchase price (excluding shipping costs) will be refunded to the original purchaser. What Little Wonder reserves the right to refuse the return if the returning condition is not within our return guidelines (as outlined above) or if item is damaged in the return shipping process due to improper packaging.
Any purchases made outside of the U.S. or Canada are final and not eligible for return/exchange.
It is our mission to offer you only the highest quality products from the world's safest and finest materials for you and your little one. We want you to love your new goodies as much as we do! And, if for some reason you are not satisfied with your purchase, please see our return/exchange policy.